Ecommerce Development for Australian Retailers

Pricing, consumer law and marketing rules

Under the Australian Consumer Law, the single total price including GST and any compulsory charges must be shown prominently, and delivery costs must be clear before purchase. Consumer guarantees make signs such as no refunds misleading, so returns flows offer repair, replacement or refund where the law requires it, not just store credit. This is general information, not legal advice.

Abandoned-cart emails and SMS are commercial electronic messages under the Spam Act 2003: they need consent, sender identification and a working unsubscribe. We connect consent capture at checkout to Klaviyo or your email platform and keep a record of when and how each consent was given.

Payments and buy now, pay later

Buy now, pay later is now regulated under Australian credit law, so providers handle the credit checks while the store presents BNPL as their terms describe. Payment options Australian stores commonly offer:

• Afterpay and Zip at checkout and on product pages
• Apple Pay, Google Pay and cards through Shopify Payments, Stripe, Tyro or Adyen
• PayID and PayTo for bank payments without a card
• PayPal for shoppers who prefer it
• Card surcharge settings checked against current RBA and ACCC rules before launch

Delivery across Australia

We integrate Australia Post, StarTrack, Sendle, CouriersPlease or Aramex through Shippit or ShipStation, quote by postcode and parcel size, and show realistic delivery windows for regional and remote areas. Click and collect and parcel lockers help where home delivery is slow, and stock held in several warehouses can be routed from the location nearest the customer.