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Security operations that watch, triage and respond

We centralise your logs, build detections that matter, triage alerts and help contain incidents, so threats are handled before they become breaches.

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Detection and response without building a full SOC

Security operations is the day-to-day work of watching for threats and acting on them: collecting logs from cloud, applications and endpoints, writing detection rules, triaging alerts, investigating suspicious activity, responding to incidents and tracking vulnerabilities to closure. Without it, attacks are often discovered weeks later, through a customer complaint, an unusual invoice or a ransom note.

Building an in-house security operations centre is out of reach for most growing companies. We give SaaS platforms, healthcare and fintech teams and mid-sized enterprises a practical alternative: a SIEM set up around your environment, detections tuned to your risks, a clear triage process and incident runbooks. Coverage hours and response times are agreed in writing, and you keep ownership of all logs.

Every surface, checked at every stage

What we cover down the side, how we deliver it across the top. Scroll to run a sample: a few cells raise an issue mid-run, and the final stage closes it out.

Sample coverage matrix: offerings against delivery stages
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01 Environment review / 02 Onboard log sources / 03 Build detections / 04 Runbooks and escalation / 05 Operate and review

SIEM and log centralisation. Logs from cloud accounts, applications, identity providers and endpoints collected in one searchable platform, with retention matched to your audit needs.

Our Security Operations (SecOps) services

Security monitoring, alert triage, incident response and vulnerability management, run as an ongoing operation for your business.

  1. 01

    SIEM and log centralisation

    Logs from cloud accounts, applications, identity providers and endpoints collected in one searchable platform, with retention matched to your audit needs.

  2. 02

    Detection engineering

    Detection rules for suspicious logins, privilege changes, data exfiltration patterns and known attack techniques, tuned to reduce false alarms.

  3. 03

    Alert triage

    Analysts review alerts, discard noise, enrich real signals with context and escalate confirmed issues according to agreed severity levels.

  4. 04

    Incident response

    Containment, investigation, eradication and recovery support, followed by a written post-incident review with lessons learned and follow-up actions.

  5. 05

    Vulnerability management

    Regular scanning, risk-based prioritisation and tracking of patches and fixes with owners and due dates until each vulnerability is confirmed closed.

  6. 06

    Incident runbooks

    Step-by-step playbooks for ransomware, account takeover, data leaks and other likely scenarios, tested with your team through tabletop exercises.

  7. 07

    Security reporting

    Monthly reports on alerts, incidents, open vulnerabilities and trends, written in plain language for both leadership and auditors.

Security Operations (SecOps) with Nexzem: what you get

  • Faster detection

    Centralised logs and tuned detections surface suspicious activity in hours rather than weeks.

  • Clear responsibilities

    Runbooks and escalation paths mean everyone knows their role when an incident happens.

  • Cost-effective coverage

    Shared operations give you monitoring and response capability without hiring a full in-house team.

  • Evidence for audits

    Logs, alert records and incident reports support SOC 2, ISO 27001, HIPAA and DPDP readiness.

Where Security Operations (SecOps) fits

scenarios / 05

  1. SC-01

    Round-the-clock monitoring for a SaaS company

    A SaaS provider without an internal security team centralizes identity, cloud and endpoint logs, with analysts monitoring alerts continuously and escalating confirmed incidents to its engineering leads through agreed channels and runbooks.

  2. SC-02

    Early ransomware detection

    Detections for suspicious remote access, credential dumping, backup deletion attempts and mass file changes give a manufacturer early warning of ransomware preparation, allowing affected systems to be isolated before encryption spreads.

  3. SC-03

    Business email compromise detection

    Monitoring of Microsoft 365 sign-ins, mailbox rules and unusual payment-related emails helps a finance team detect compromised accounts quickly, preventing the fraudulent invoice and bank detail redirections that previously caused real losses.

  4. SC-04

    Log retention for compliance

    A regulated company configures centralized log collection with retention periods matching its regulatory obligations, searchable dashboards and access controls, producing audit evidence on demand instead of manually searching individual systems.

  5. SC-05

    Insider risk monitoring

    Alerts for unusual data downloads, access outside normal roles and activity by departing employees help an organization detect potential insider misuse, with investigations handled according to documented HR and legal procedures.

How Security Operations (SecOps) engagements run

Clear stages with a review at the end of each, so you always know what happens next and what it costs.

  1. gate 01

    Environment review

    We map log sources, critical assets, existing tools and your main threat scenarios.

  2. gate 02

    Onboard log sources

    Cloud, application, identity and endpoint logs are connected to the SIEM.

  3. gate 03

    Build detections

    Detection rules and dashboards are configured and tuned over the first few weeks.

  4. gate 04

    Runbooks and escalation

    Response playbooks and contact paths are agreed and tested with your team.

  5. gate 05

    Operate and review

    Ongoing triage, response and vulnerability tracking, with monthly reviews and improvements.

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Security Operations (SecOps), in depth

  1. §1 Building detections that catch real threats
  2. §2 Which log sources matter most
  3. §3 Incident response readiness

§1

Building detections that catch real threats

Collecting logs is not the same as detecting attacks. Detection engineering turns raw data into alerts that reliably indicate suspicious behavior, such as logins from impossible locations, mass file downloads, new administrator accounts or disabled security tools. Good detections are specific enough to act on and tested against realistic attack scenarios.

Frameworks such as MITRE ATT&CK help map detections to known attacker techniques, revealing gaps in coverage. Teams can prioritize techniques most relevant to their environment, for example credential theft and ransomware preparation for many organizations. Every detection should come with context and a response guide: why it matters, what to check first and when to escalate. Without this, analysts spend time interpreting alerts rather than responding to them.

Detections need maintenance. Environments change, new applications generate unfamiliar patterns and attackers adapt. Regular tuning reduces false positives, and periodic testing, such as simulated attacks, confirms that detections still fire when they should. Track detection coverage and false positive rates as program metrics.

§2

Which log sources matter most

Not all logs are equally useful, and collecting everything can become expensive quickly. Prioritizing sources that reveal attacker activity delivers the most value for monitoring budgets. The sources below cover the majority of common attack paths for typical organizations. Identity logs show sign-ins, failures, multi-factor authentication changes and privilege grants, which are central to detecting account takeover. Email security logs reveal phishing campaigns and suspicious forwarding rules often used in business email compromise.

Endpoint detection data shows process activity, suspicious scripts and attempts to disable security tools, which are early signs of ransomware. Cloud audit logs record changes to infrastructure, permissions and data access. Retention periods should match investigation and compliance needs. Keeping searchable recent logs and cheaper archives for longer periods balances cost with the ability to investigate incidents discovered weeks later.

  • Identity provider and directory sign-in logs.
  • Email security and mailbox audit logs.
  • Endpoint detection and response telemetry.
  • Cloud control plane and audit logs.
  • Firewall, VPN and critical application logs.

§3

Incident response readiness

Incidents are stressful, and decisions made under pressure benefit from preparation. An incident response plan defines roles, communication channels, escalation paths, decision authority and external contacts such as legal advisers, insurers and forensic specialists. Without it, valuable time is lost working out who should do what.

Runbooks for common scenarios, such as compromised accounts, malware on a laptop, ransomware or a data leak, give responders clear first steps: what to isolate, which evidence to preserve and whom to notify. They reduce mistakes that can destroy evidence or spread damage.

Regulatory deadlines add urgency. Depending on jurisdiction and sector, incidents may need reporting to authorities within short timeframes, such as CERT-In in India or data protection authorities under GDPR. Plans should include these obligations and who handles them. Tabletop exercises test the plan without a real crisis. Walking leaders and technical teams through a realistic scenario reveals gaps in contacts, decision making and tooling, so they can be fixed before an actual incident occurs.

Technologies we use for security operations (SecOps)

Proven, well-supported tools chosen for your scale, budget and team, never for novelty.

  • Elasticsearch
  • Grafana
  • AWS
  • Azure
  • Google Cloud
  • Kubernetes
  • Python

Security Operations (SecOps) FAQs

Something else on your mind? Ask a consultant and get a reply within one business day.

Is this the same as SOC as a service?

It covers similar ground: monitoring, triage and response. The difference is that scope and coverage hours are sized to your risk and budget rather than sold as one fixed package. Everything is agreed in a written support plan.

Which SIEM do you use?

We work with Elastic Security, Microsoft Sentinel, Google Security Operations, AWS native tools and open-source options such as Wazuh. If you already have a SIEM, we can operate it instead of replacing it.

What does security operations cost?

Cost depends on log volume, the number of sources and assets, coverage hours, response time targets, SIEM licensing and compliance reporting needs. A monthly plan is proposed after a free consultation and environment review.

What happens during a serious incident?

We follow the agreed runbook: contain the threat, preserve evidence, investigate scope and restore systems with your team. We also help prepare the facts your legal advisers need for notification decisions.

Do we keep ownership of our logs and data?

Yes. Logs are stored in platforms and accounts you own. If the engagement ends, detections, dashboards and runbooks stay with you.

How do you reduce alert fatigue?

We tune detections to your environment, suppress known benign activity, combine related alerts into single incidents and prioritize by asset importance and confidence. Regular reviews remove noisy rules that rarely lead to action. The goal is fewer, higher-quality alerts that analysts can investigate thoroughly.

Do you run incident response tabletop exercises?

Yes. We design realistic scenarios, such as ransomware or a customer data leak, and facilitate sessions with leadership and technical teams. Participants practice decisions, communications and escalation, and we provide a report with gaps and recommended improvements to plans, contacts and tooling.

Can you work with our existing security tools?

Usually, yes. We integrate with common SIEM platforms, endpoint detection tools, identity providers and cloud security services rather than requiring replacements. Where gaps exist, we recommend additions based on value and cost, but we start by getting more from tools you already pay for.

Since our first project

Happy clients
250+
Projects delivered
150+
Industries served
15+
Pricing and engagement models
  • Mutual NDA first

    Signed before any detailed discussion of your idea.

  • You own the code

    100% of the source code and IP is yours on delivery.

  • Reply in one business day

    From a solutions consultant, Mon to Sat, 09:30 to 18:30 IST.

  • Estimate in 48 hours

    A fixed quote or team estimate, broken down by milestone.

We work with clients across the USA, UK, Australia, UAE, New Zealand and India.

Where we work

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